Social Media Facts

Why Social Media

The Social Media Department strongly encourages all Mount Sinai Health System stakeholders to use social media for their marketing efforts and to actively participate online.

Social Media Can Be Used To:

  • Increase brand awareness
  • Listen to what consumers are saying about your brand
  • Provide customer service
  • Analyze consumer behavior
  • Analyze competitive landscape
  • Educate and engage with consumers
    • Manage digital reputation
    • Drive conversions
    • Increase thought leadership and influence

    What Can Social Media Achieve

    Generate Brand Engagement

    Create a Community

    Serve as a Customer Service Channel

    Global Social Media Usage


    Social media users worldwide

    2H 22M

    Average time spent on
    social media per day

    Source: Kepios